Abby Behm joined Daniel and Evan as they delved into the evolving landscape of revenue cycle education and how leading institutions like Stanford Health grapple with the challenges and explore opportunities arising from this transformation. The episode highlights Stanford's innovative strategies of enhancing revenue cycle education through dedicated academies, adjusting to remote work necessitated by COVID-19, and making the most of strategic partnerships and personality assessments.

Additionally, our speakers discuss how Abby is getting other revenue cycle leaders to embrace the increased importance of soft skills in revenue cycle training and integrate it into their training framework for comprehensive organizational growth.