Evan and Daniel are in the process of getting Season 3 started. Till then, enjoy this special re-release. The traditional thinking of revenue cycle workforce planning is no longer. With COVID-19 and technological advances, the revenue cycle transformed the method of conducting business and the current environment in which to do it. In this episode, the guys visited with Amanda De Los Reyes and Kelly Smith to look at their current work environment; they will explore the current and future state of workforce planning in their respective revenue cycles. They discuss how their organizations are currently structured and where they see the industry moving. Some organizations will stay remote, some will have a hybrid model, and others will come back fully into the office. What is in your future?