The traditional thinking of revenue cycle workforce planning is no longer. With Covid-19 and advances in technology, the revenue cycle transformed not only the method to conduct business but the current environment to do it in. In this episode, Daniel and Evan visit with Amanda De Los Reyes and Kelly Smith to look at their current work environment; they will explore the current and future state of workforce planning in their respective revenue cycles. They discuss how their organizations are currently structured and where they see the industry moving.

Some organizations will stay fully remote, some will have a hybrid model, and still, others will come back fully into the office. What is in your future?