LPL Financial has been a leader in the independent broker/dealer space for years, serving nearly 22,000 financial advisors representing over $1 trillion of brokerage and advisory assets. This means the business needs its infrastructure to be fast, reliable and secure. Everything LPL does is positioned around helping advisors take care of their clients, with technology being a driving force. 

In this episode, Shannon Rosic, director of WealthStack content and solutions, speaks with Greg Gates, CTO of LPL, about how technological advancements are driving the firm’s digital transformation.

Shannon and Greg also discuss:

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• 2024 plans around tech spend 
  
• LPL’s stance on artificial intelligence
  
• How the firm prioritizes tech initiatives for advisors 
  
• Striking the right balance when it comes to scaling the business 
  

Connect with Shannon Rosic:

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• Shannon Rosic
  
• WealthStack website
  
• WealthManagement.com
  

Connect with Greg Gates:

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• Greg Gates
  
• LPL
  

About Our Guest:

Greg Gates is managing director and Chief Technology & Information Officer for LPL Financial. In this role, Mr. Gates is responsible for managing all aspects of the firm’s technology and systems applications. He leads a high-performing information technology organization responsible for delivering technology solutions and market-leading platforms that enable positive, compelling experiences for LPL advisors and employees.

Mr. Gates joined LPL in 2018 with nearly two decades of senior-level management experience focused on the application of technology to solve business challenges on a global scale. Before joining LPL, Mr. Gates led Product Management and Engineering teams at PayPal from 2011 to 2018, focusing on internal technology platforms, merchant and consumer experiences, risk and security, and global operations. Prior to that, at Bank of America, he led a number of technology organizations, culminating in leadership of Bank of America’s Contact Center Technology from 2002 to 2011.

Mr. Gates earned his bachelor’s degree in biomedical engineering from Vanderbilt University in 1999, and successfully completed multiple leadership, continuing education, and certification programs from several organizations. He recently served on the Pega Platform Customer Advisory Board at Pegasystems, and previously served on Avaya’s customer advisory board. He is currently on Box, Inc.’s CIO Advisory Board.