Carolyn and Seth do a deep dive on the upcoming State of the Channel report from CompTIA research. While the overall technology ecosystem is growing and adding new firms with new services, there is still a segment of businesses performing traditional channel activities. These companies are still seeing strong profits, though part of that comes from cost-cutting measures taken over the past year. Both traditional firms and evolving organizations are focused more than ever before on customer experience, which could include education on technology trends for customers curious about new opportunities. Look for the full State of the Channel report on comptia.org in early May.

The Career Spotlight segment features Eduardo, a cybersecurity professional who highlights the high salary potential of technology careers.