Carolyn and Seth go over the highlights from CompTIA's IT Industry Outlook 2023, the annual report looking at the major trends for the year ahead. Companies are recognizing that business as usual means something different now, as workforce dynamics and economic uncertainty drive new behaviors. The metaverse will likely not be restricted to VR, but will define a new way of providing holistic digital experiences. IT channel firms will continue exploring business model changes, including both the shift to services and a shift toward becoming a strategic business consultant. Finally, IT pros will leverage a wide variety of training options to build skills, finding new opportunities to assist with digital transformation efforts.

IT Industry Outlook 2023: https://www.comptia.org/content/research/it-industry-trends-analysis