Carolyn and Seth welcome Diana Deibel and Rebecca Evanhoe, authors of Conversations with Things. The field of user experience has become more critical as expectations change around technology, and natural language interfaces require many new considerations. Diana and Rebecca share insights from their book, including the questions companies should ask as they think about building conversational technology and the wide range of skills required for success.

Conversations with Things website: https://rosenfeldmedia.com/books/conversations-with-things/details/faq/

Use discount code CWTTALK0521 for 20% off the book!