Carolyn and Seth welcome Randy Gross, CompTIA's CIO and EVP of Certification Operations, for the annual holiday episode. For Halloween, the scary thing about tech is the lack of trust that people have in the technology industry and the difficulty companies will have in building that trust. For Thanksgiving, there is gratitude for the way technology has been able to support work, school, and life in the midst of a global pandemic. And for the end of the year, the wish list item is for the technology industry to focus more on societal needs such as rural broadband or climate change.