Carolyn and Seth review CompTIA's IT Industry Outlook 2020, which has a fresh new design. Along with ten trends for the new year and the statistics around the size and growth of the industry, this report looks at the priorities of IT professionals and the changes taking place within technology firms. The discussion covers some of the most interesting takeaways, including new aspects of workforce diversity, the need to avoid tech-washing, the difference between the impact tech is having and financial growth, the importance of foundational skills for IT pros, and the new challenges tech firms face in dealing with customers.

View the full report on the CompTIA website: https://www.comptia.org/content/research/it-industry-trends-analysis