Voice on Demand - Retail Podcast by MECS+R
Latest Episodes
Episode 62 - Great Customer Experience Is A Result of Great Design
How do you turn your desire to improve customer experience for your place from theory into reality? Join us with Alan Robertson, Founder of Air Design to discuss Customer experience for places or othe
Episode 61 - Leadership in the Retail Market
Featuring the final of 3 parts episode with Michael Ruckman, President & CEO of Senteo. An expert with an incredible background in retail, retail banking, and real estate across all continents of the
The Three Faces of Digital for Retailers
Featuring the 2nd of 3 parts episode with Michael Ruckman, President & CEO of Senteo. An expert with an incredible background in retail, retail banking, and real estate across all continents of the gl
Customer Experience & Customer Journey
Featuring the 1st of the 3 episodes with Michael Ruckman, President & CEO of Senteo. An expert with an incredible background in retail, retail banking, and real estate across all continents of the glo
What’s next for one of the biggest mixed-used developers in the Middle East?
Middle East is at the forefront of real estate development globally. We have invited Amit Puri, Vice President of DAMAC Properties, one of the leading mixed used developers in MENA to join us and tell
It’s not only Loyalty, It’s total Customer Behavior
Contrary to popular beliefs, loyalty is not just all about rewards and loyalty per se, it's something more. Let's dive into why Loyalty programs are actually more about Customer Behavior than just sim
Disruption is the Mother of Innovation
With Bill Kistler, Founder and Managing Partner at urbanOvation. This episode will tackle the causes and effects of disruption for the retail industry and what we can do to face it.
Episode 55 - Data is the new oil driving digital retail
Either driven by passion, demand or the unstoppable trend. We have found our ways to do a new way of retailing, integrating new digital factors that are essential to keep up with the times. With Garry
The Great Resignation
With Phil Bedford, Best Selling Author & Owner of Assentive GCC, Shane Philips, CEO of the Phillips Group - In the Panel, David Macadam , CEO of The MECS+R as the Moderator and Richard Dean, Presentor
New Shopping Centre Design
An incredible panel session with Phil McArthur - Chairman of McArthur Retail Development Specialists, Paul Firth - Associate Principal of Callison RTKL, Lee Talbott - Retail Portfolio Director of Rosh