How Testimonial Tree is Scaling Their Business With a Virtual Team
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In this episode, special guest and founder of Testimonial Tree, Jason Dolle, shares with us how he is scaling his business with the help of a virtual team.
Jason, who has an engineering background, started the Testimonial Tree to convert customer feedback and experiences into powerful tools that can help business owners grow their business, and in the process has grown a successful business of his own.
                                                                                       
Some of the areas covered include:
 

More about Testimonial Tree
How Jason has grown his company by bringing the right people onboard at the right time
The ways in which Jason communicates with his virtual team to keep everyone on a path for success
The importance of planning now, for the future

Let us know in the comments below what your key take out has been from this episode or why not join the continuing conversation over in the Virtual Success Facebook Group.
Resources mentioned in this show:
www.testimonialtree.com
In this episode:
01:49 - What is Testimonial Tree?

03:26 - The power of stories

04:34 - How Testimonial Tree started out

06:55 - Funding helped grow the business

09:00 – Finding the right people…

11:49 - How do you run the company today?

13:12 - What is your communications plan?

18:54 - Have you had offshore staff?

20:25 - Tips for building a SaaS company

22:29 - Plan now for the future

25:35 - How long does it take to integrate a new recruit?

27:48 - Invest in your people

30:43 - How do I use VAs?

31:48 - Learn more about Testimonial Tree

36:04 - Wrapping things up

Barbara: Hey everyone and welcome to another episode of the Virtual Success Show, where I'm flying solo today without my co-host Matt, but I've got an absolutely fantastic guest that I'm interviewing. Jason Dolle, who's the founder of Testimonial Tree. The beauty about this particular interview today is that Jason's background, he was actually an engineer, who started selling luxury real estate on the side. One of his clients flew in on a private jet and bought a $4.4 million home, and then flew out the same day. And Jason thought to himself, "How on earth do I get this guy to give me a testimonial?" Because testimonials are so strong. To cut a long story short, basically, Testimonial Tree was born out of that. From an engineer, it's now doing million dollar annual recurring revenue and has 95,000 customers with a 95% retention rate. And Jason's running a team of 10 people and is here to talk to us today about the challenges of growing a SaaS company and growing a team at the same time. Welcome to the show, Jason.

Jason Dolle:  Yeah, thank you for having me.

Barbara:  Cool. So, listen, Jason, give us a little bit of background first on Testimonial Tree. What is it? It's obviously a SaaS product out there in the market for people to get testimonials. But give us a kind of a feel of what it is.
What is Testimonial Tree?
Jason: Yeah, it's sort of evolved over the years. It started about 2013. I built it for myself just to mainly get my, like you said that one customer for example, to get him to share a testimonial on social media, because at least in US here, your licenced to sell real estate in a certain state, and you can't really do a lot of stuff outside the places you're licenced. So I was trying to get him to share his experience in a place where I normally couldn't get. So social media was the easiest way to do it. And that's how it started. And it's evolved since then, but what happened after that experience you just mentioned, some real estate broker here got wind of it, and said, "Hey, we can use this thing if you pay us." And it's grown exponentially since.

Barbara:  Oh, so you had a business. Actually, it's a bit like Virtual Hope.

Jason:  Yeah.

Barbara:  I call it my accidental business. I didn't mean to launch it.