How To Successfully Recruit The Right VA
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In this episode, Matt and Barbara talk about the importance of recruiting the right virtual assistant for your business.
 
During this episode, we talk about the in-depth process you need to have when recruiting from Overseas.
 
Some of the areas covered include:

Barbara's personal recruiting process
Why taking your time during the hiring process pays off in the long run
Why you need to define the culture of your business so you can identify the characters that will thrive in your workspace
Why it's important to have strong systems in place for your staff

 
Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group.
 
In this episode:
1.17 - Recruiting the right VA

3.23 - Biggest fears around hiring an offshore VA

4.05 - Barbara's personal recruitment process

5.18 - Steps to successful recruiting

14.58 -Why a trial period is so important

15.43 - Hiring an expert to recruit your staff

18.02 - staff character and work culture

25.27 - Local insights into what’s important when hiring a VA from the Philippines

27.10 - Recapping of the major steps

27.59 - Wrapping up

Intro:  Do you find yourself running out of time to accomplish your work? Are you spending time doing things that you're not that good at? There are effective ways to outsource these tasks, so you can focus on your business. This is the Virtual Success Show. We bring the inside scoop on outsourcing success for entrepreneurs by entrepreneurs, and now, here are your hosts, Matt Malouf and Barbara Turley.

Barbara Turley:  Hey, everyone and welcome back to another episode of the Virtual Success Show where I'm joined by my co-host Matt Malouf. Hey, Matt, how's it going?

Matt Malouf:  Excellent, Barb. And yourself?

Barbara: I'm good. Now, where in the world are you today? Because I know you're traveling a bit at the moment.

Matt:  I am. I'm in the beautiful sunshine coast of Queensland ...

Barbara: And is the ...

Matt: ... up in Noosa.

Barbara: The weather?

Matt: It is, it is. I went for a beautiful walk this morning along the river there and it's balmy and humid as Queensland is this time of year.
 
Recruitment
Barbara:  Yeah, Noosa is an amazing spot. Well, I'm based in my hometown of Sydney at the moment so it's kind of wet and windy here today. Today's show look, I'm really excited about today show because it's a topic that's close to my heart and it is we're gonna tackle the difficulty in getting offshoring right and specifically the difficulty about recruiting because that is literally the first step to get right. I know I hear it all the time with clients coming to our business who sort of say, look I tried, I failed, you know, how are you different? That's kinda what they ... They're burnt out from the experience of trying this and I know, Matt, you've had some stories like this as well.

Matt:  Even just yesterday. A lot of the business coaching that I do we're obviously trying to help people grow their business but also increase their margins and their profits and so using Virtual assistants is one great way of doing that. Getting great people to do things. Yesterday I'm in a meeting and as soon as I broached the subject the callers like, "Stop." He actually put his hand up, stop. I've done it, it doesn't work for me. I looked at him and I was like, this guys been in business for a long time. I'm like, "What do you mean it doesn't? I've tried it, I've tried it, I've heard it all, I've read the books, it doesn't work for me."

Barbara: Absolutely, yeah.

Matt: I think what we want to really get out of this episode today is to dispel this myth because Barb and I have a belief that it can work for everyone. It's simple but not easy.

Barbara: Yes, and I guess what I really want to show today, is you know, I'm running ... We've got almost 120 employees now in the Philippines and...