In episode two of our three-part special, we focus in on the area of giving and receiving effective feedback and why being open to this as a business owner is essential for the growth of your people and your business, as well as your own personal growth. Giving feedback can be quite a challenging experience, especially when the feedback may be somewhat negative and so a lot of entrepreneurs struggle with this, or may shy away from it completely.

IN THIS EPISODE YOU'LL LEARN:
*Real-life case studies on the dos and don’ts of giving effective feedback.
*Why giving feedback doesn’t necessarily have to be a horrible conversation.
*When done correctly, the feedback process can be collaborative and rewarding.
*How important it is to give feedback to your VA in order to refine systems and processes going forward.
*How the feedback process extends beyond that initial conversation.
*Why seeing you and your VA as a team is paramount to a successful working relationship.

IN THIS EPISODE
03:18 – It’s a two-way street
04:17 – Resistance as a result of fear
06:01 – Client case study – “Please don’t tell my VA, but…”
06:46 – Lose-lose strategy
08:04 – Be clear with your feedback communication
09:48 – It’s not a blame game
11:56 – Be mindful of cultural differences
13:13 – The use of video communication
14:00 – Feedback is more than one conversation
15:55 – Be willing to invest the time up front
17:43 – Some practical steps to put in place
20:03 – See yourselves as a team
21:14 – The mindset for success
22:36 – Being mindful of how you communicate your feedback
23:50 – Make your intentions clear
25:25 – Wrapping things up

View Show Notes Page at http://bit.ly/28Ns2JH
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