How Dan Norris, Co-Founder of WP Curve, is Using Virtual Teams To Build A Million Dollar Business
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In this episode, we had the pleasure of interviewing the inspiring Dan Norris, serial entrepreneur and Co-Founder of WP Curve, on how he is building a million dollar business using virtual teams.
This episode is jam-packed full of great insights and tips from Dan on how to engage your virtual teams for maximum success. Some of the things he touched on are:

Why doing what you love and delegating the rest is the wrong approach if you are a true entrepreneur building a scalable business.
Why ‘working with people’ and ‘managing people’ are two totally different skillsets.
Why it is crucial to have your expectations clearly laid out and documented.
How to build processes for everything so every angle of your business is systemised and your virtual team can manage it effectively.
How to build flexibility within a structure that works for your virtual team.

Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group.
Tools & resources mentioned in this episode:
Trello

Slack

Zapier

Google Docs

How To Use Trello and Zapier by Dan
In this episode:
02:13 – Where it all started

08:06 – Some of the early challenges

10:18 – Dealing with different work ethics

13:25 – The importance of systems, tools and processes

13:53 – Dan’s ‘must-have’ tools

17:04 – Creating processes is NOT boring

18:35 – Train your people to use your systems, your way

21:47 – Managing your staff

23:15 – Consider the costs of growing your business

24:13 – Your biggest mistake could be saying ‘Yes’

27:29 – You should be delegating everything

29:12 – Wrapping things up

 

Barbara: Hey everyone welcome to the show! And as always, I’m joined by my fabulous co-host, Matt Malouf. Matt, how’s it going?

Matt: I’m going well Barbara! How are you?

Barbara: I’m great, thanks! Good week?

Matt: It has been an amazing week and I’m really looking forward to today’s episode.

Barbara: Yeah, me too! I mean I’m super excited because someone I’ve been following from quite a long time, has been actually an inspiration to me in building Virtual Angel Hub and how to manage virtual teams, which is actually not as easy as people think, is our guest on the show today and that is Dan Norris, who is co-founder of WPCurve. And not only is Dan a very passionate entrepreneur with a huge obsession of content marketing and everything in digital, he’s also running a big virtual team and with 30 people at the moment in Philippines and a co-founder who lives in the US, so truly global virtual teams. Dan welcome to the show, we’re really excited to get chatting with you!

Dan: Well I’m excited too, thank you for having me!

Barbara: Yeah, it’s good! So, just to kick off, do you want to give us quick background into how you ended up with such a big team of virtual staff? Where did it all start for you?
Where it all started
Dan: Right, so two years ago I just sent an email to my list and asked them if they wanted ongoing WordPress support and I made the offer of unlimited small fixes each month for $70 a month and at the time I had one developer in the Philippines, Andrew, who was a really, really good developer and he’d worked on a lot of stuff with me and I really didn’t want to lose him. And actually the other thing I said was 24/7 too, so I had small jobs 24/7 and I only have one guy in the Philippines which is the same time zone as me and I had a bunch of people say yes to it and so I was like, doing it on my phone at night time. So I knew straightaway I was going to have to hire people. What ended up happening was I found a co-founder in the US to manage that side of the world, which made things a lot easier. And I’m also not a WordPress developer, so I was always going to hire people – it never would have worked without doing that,