The Virtual Success Show

Why Some Entrepreneurs Struggle While Others Fly High When It Comes To Productivity Success With Virtual Teams
Why Some Entrepreneurs Struggle While Others Fly High When It Comes To Productivity Success With Virtual Teams Want the transcript? Download it here. In this episode, we tackle the big issue of why some entrepreneurs really struggle when it comes to getting productivity success with virtual teams. Having a great virtual team is like the holy grail when it comes to entrepreneurial freedom but sadly many struggle to really make it work. There are a few key things that typically trip most people up and in today’s show we give you someactionable tips to avoid the most common pitfalls. Why having the right systems (that actually work) is the key starting point for success.How to make sure your team have the right thought process as you when they are implementing your systems and processes.Why many entrepreneurs unwittingly set their teams up to fail … then blame them!How to foster true win/ win relationships with your virtual team & get explosive success. Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group. In this episode:01:21 – The scenario04:39 – Common pitfalls when onboarding your VA06:10 – Check your systems and processes07:42 – Don’t overcomplicate things09:11 – Regularly review your systems11:00 – “People run the systems…”12:45 – Have a strong vision for your business13:32 – Expectations misalignment15:07 – It starts with you, the owner16:14 – Managing your relationships16:51 – Viewing your virtual staff as an asset19:26 – Am I setting my team up to fail?20:22 – Fostering strong communication22:09 – Let’s recap24:42 – Wrapping things up Matt: Hey welcome to the show this week! I’m joined by my co-host Barbara Turley, hey Barb! Barbara: Hey Matt! How’s it going? Good week? Matt: I’m having a great week and yourself? Barbara: Ah yes pretty good! Busy as always but you know going well. Matt: Excellent, excellent! Barbara I’m really, really looking forward to today’s episode. It’s really interesting, in the conversation we’re having, just preparing about some of the challenges that you’ve been witnessing with virtual teams this week and I’m really excited about the challenge you’re going to share with everyone today and how you are going to unpack that and help everyone learn how to solve this. Do you want give everyone an insight into what’s been happening? The scenario Barbara: Sure, yes! Well I had a really interesting situation happen this week where, you know, we often send feedback forms out to our clients about how their VAs are doing in Virtual Angel Hub, where as you know we recruit and train Vas. And I call it ‘compare the pair’ because we’ve had this interesting one come back where we have the same VA working on two different client accounts, part time on both accounts. Both businesses are similar business models so they’re not that dissimilar, they both do similar task lists and one arguably is more complex than the other. But the business that is a bit complex, the feedback about the VA was she is fantastic, I don’t know what I would do without her, her attention to detail has been amazing, her initiative, you know, glowing, glowing report! The other business has come back with a list of complaints, says the attention to detail is low, basically not happy, not wholly happy with this VA, we want to have a whole discussion about it. So I find this very interesting because how can the same VA with the same experience and the same attitude have two dramatically different situations occur with different clients. So it’s been a tricky one for me to unpack. Matt: Absolutely! So just to reiterate, we have very similar businesses, similar task lists that the VA has to perform for the both businesses. One raves about them and the other is considering what, dropping them? Barbara: Yeah I would say not dropping them yet but I know from the feel that we’re heading in that direction. Matt: So let’s call it, frustrated and unhappy!