Veterinary Podcast by the VetGurus

Veterinary Podcast by the VetGurus


237: #%&@! Clients: Dealing with The Angry Client

April 11, 2022
News

Spix’s Macaw heads list of first bird extinctions confirmed this decade


Plan to rein deer growth on Melbourne’s outskirts


Review: Severance TV series

Brendan reviews the disturbing Apple TV series severance. A solid 8.6/10 score. Series 2 has been given the green light.


Main Topic: Dealing with troublesome clients

It’s everyone’s nightmare: the angry client. It wrecks your day, your week, maybe even longer. This week we discuss strategies to deal with the angry client, and tips to prevent the situation occurring in the first place.


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Chemical Essentials. Cleaning and disinfection products and solutions for a wide variety of industries throughout Australia, as well as specific markets in New Zealand, Singapore and Papua New Guinea. The sole importer of the internationally acclaimed F10SC Disinfectant and its related range of advanced cleaning, personal hygiene and animal skin care products.


Microchips Australia: Microchips Australia is the Australian distributor for: Trovan microchips, readers and reading systems; Lone Star Veterinary Retractor systems and Petrek GPS tracking products. Microchips Australia is run by veterinarians experienced in small and large animal as well as avian and exotic practice, they know exactly what is needed for your practice.


Specialised Animal Nutrition. Specialised Animal Nutrition is the Australian distributor of Oxbow Animal Health products. Used and recommended by top exotic animal veterinarians around the globe,  the Oxbow range comprises premium life-staged feeds and supportive care products for small herbivores.


About Our Podcast

The veterinary podcast about veterinary medicine and surgery, current news items of interest, case reports and anecdotes. Wait: It’s not all about veterinary matters! We also discuss other areas we are passionate about, including photography and wildlife. Thanks for joining us – Brendan and Mark.


Our podcast is for veterinarians, veterinary students and veterinary nurses/technicians. If you are at pet owner please search elsewhere – there are lots of great podcasts aimed specifically at pet owners.


Disclaimer

Any discussion of medical or veterinary matters is of a general nature. Consult a veterinarian with experience in the appropriate field for specific information relating to topics mentioned in our podcast or on our website.