Carolyn Wilson-Nash together with Julie Tinson, both from Stirling University, published a research paper entitled ‘I am the master of my fate’: digital technology paradoxes and the coping strategies

We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producing a research-based report that reveals the ways th

Mass democratisation and access to AB test tooling has meant that hundreds of millions of experiments have been run on people, via digital products and services.  Although we are not running pharmaceu

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful,

Episode 278 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the era of design system in Russia and a status report on the toxicity in di

As the covid pandemic struck and upended her art school project, Nathalie Nahai showed tremendous foresight when reflecting on the societal upheaval and its implications for sustainable business pract

We talk to Denise Jacobs about how to banish our inner critic and remove the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your brain i

Virtual reality has had its big breakthrough in the gaming world, but what applications for this technology are there in helping the wellbeing of people who are ill? Almira Osmanovic Thunström is a Bu

Episode 274 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how designers should be aware of data privacy and laws, plus how causal loop

“All humans are fully human, with many ways of being in the world”. Rather than study the process or solution, we should be studying humans. Indi Young, author of mental models and practical empathy,