In this linkshow James and Per discuss 3 articles they've found during their digital travels. We start off by discussing customer experience landmines - things (from the experiences of a non-uxer) that can be hurdles for your customers. In the middle of t

Costas Papaikonomou is The Grumpy Innovator and author of Thoughts from a Grumpy Innovator as well as one of the founding partners of the Happen group that specialises in helping organisations transform their innovation success rate. We talk to Costas abo

Web forms and form analytics. We're joined (once he'd found the right garden!) by Jonas Arnklint from Stockholm-based start-up Revrise to talk about web forms. We talk about the form's importance in most things web - sign up forms, payment forms, contact

Why do we produce so much content, and so many websites and apps, that people don't want or need? We take a look at the problem of bloat that so many information rich (non-transactional) sites have. How did our sites end up this fat and irrelevant? ...

We meet up with Mattias Beijmo, founder of Duma and course leader for Web Management at Berghs School of Communication for a chat about beards. After the facial hair chat out of the way we ask Mattias how, back in the 90s, he got into the web branch. We

Episode 57 of UX Podcast is a link show. James and Per discuss three articles found during their digital travels. We start off with some satire and discuss a humorous article about top carousels, a conversation that evolves into a reflective discussion

Conversion Jam 3 was held recently here in Stockholm. Conversion Jam is a conference for online marketing/ecommerce managers, optimizers and analysts. About 350 people gathered together to spend a day listening to international speakers and a number of in

On Obama-day here in Stockholm we were joined by Stephen Early, owner of Individual Pubs in the UK and, earlier this year, became the first pubs in the UK to offer Bitcoin as a payment option. We talk to Steve about why he decided to start offering Bitco

A Link show. James and Per discuss three articles found during their digital travels. We begin by talking about Deception and when does persuasive design become evil? Ethnographical research gets a run-through - too achedemic, or value for money? Finally

James and Per are both fans of quantified self. In this show we take a look at what quantified self and life logging are. We chat about some of the potential benefits plus some of the challenges that surface from a UX and user perspective. Is quantifie...