On June 13th 2014 the Consumer Rights Directive came into force across Europe. This law has a direct impact on the way we design our websites within Europe and bans the use of certain dark patterns. We talk to Heather Burns, author of The web designer’s guide to the consumer rights directive, to find out more.

(Listening time: 45 minutes)

Episode 82: @beantin & @axbom & @idea15webdesign give consumers rights #ux #ecommerce #darkpatterns – an interview with Heather Burns

— UX Podcast (@uxpodcast) September 19, 2014

• 
  
• The Interview: Some Dark Patterns now illegal in UK – interview with Heather Burns (including examples)
  
• The Book: The web designer’s guide to the consumer rights directive
  
• Web design and development law – what’s new (presentation)
  
• EU factsheet about the directive (PDF)
  
• Crowd-sourced page collating the various national consumer rights directive laws
  
• Heather’s previous work on the Cookie Law
  
• Blog post by Therese Reuterswärd about the implementation of the directive in Sweden (in Swedish)
  

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