This is an update to let you know that we have reached the end of Season 2, a sensible 10-month season this time rather than more than 10 years! Its time for us to take a short break before we kick o

S02E18 (#328). Over ten years have passed since the first edition of Steve Portigals legendary book Interviewing Users was released. Together with Steve, we reflect on how user research has evolved d

S02E17 (#327). A linkshow. James and Per discuss two articles theyve stumbled on. This time we feature articles about how certain features of e-commerce sites have to go, and how a design mistake imp

S02E16 (#326). Nathan Shedroff, author of A Whole New Strategy, talks to us about how we as designers can have strategic impact. Through an expanded understanding of the context you are working within

S02E15 (#325). Ellen Lupton, designer, educator and author, helps us stock up our toolbox of design principles and methods, starting off with storytelling in visual design, and the rule of three bef

S02E14 (#324). A slightly different episode to usual. Eva-Lotta Lamm joins us to hold a visual thinking sketching workshop Eva-Lotta, James and Per have fun going through three sketching exercises s

S02E13 (#323). We are in the age of design-driven change. Maria Giudice joins us to talk about being changemakers How we can design change in a complex world. We start by looking at the history of

S02E12 (#322). Asking the right question and wanting to get a good response. How do we handle that as researchers? Meena Kothandaraman joins us to talk about our curiosity as researchers, the differe

S02E11 (#321). How do we know when to trust a system? Carol Smith leads the Trust Lab team at Carnagie Mellon Universty, where they conduct research into making trustworthy, human centered, and respo

S02E10 (#320). What does it mean to own something? We talk with David about the concept of ownership, going beyond the legal definition and into the wider concept of ownership and how digital artefact