In this episode of "Keeping an Eye on Tech: Scams, Security, and the Human Side of IT," host Sam Bushman is joined by Jake Oaks, Marketing Director for Network Providers Inc., for a deep dive into the ever-evolving world of technology and cybersecurity.

The conversation kicks off with practical advice on how to spot and avoid common email scams targeting businesses and individuals, including payroll and banking fraud.

Sam and Jake discuss the importance of double-checking suspicious requests, protecting sensitive information, and the growing sophistication of cybercriminals—sometimes even using AI-generated voices to trick victims.

The episode also explores the broader landscape of IT support, highlighting how proactive maintenance and education can keep businesses safe and running smoothly.

Jake shares insights into NPI’s commitment to client education, from webinars and in-person events to a growing library of training materials designed to empower business owners and staff.

Listeners will also hear a candid discussion about the privacy risks of modern technology, from smartphones that are always listening to the legal gray areas of data collection and consent.

The hosts debate the balance between convenience and security, the rise of AI in daily life, and the need for public awareness and pushback against overreaching tech companies.

Other topics include the impact of ad blockers, the ethics of online advertising, and the troubling role of major platforms like Meta in enabling scams.

The episode wraps up with practical tips for protecting your digital life and a reminder that technology should serve you—not the other way around.

Whether you’re a business owner, IT professional, or just a tech enthusiast, this episode offers valuable insights and actionable advice for navigating today’s digital landscape.

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For more resources and to connect with our team, visit networkprovidersinc.com. Protect your business, empower your team, and keep technology working for you!