Summary: Without a doubt, some sessions are smoother than others. Some work "like magic" while others can be a long slow torment for clients and practitioners alike. One thing to do is ask what the smooth sessions have in common and what attributes therein can be cultivated to make all sessions ring with a bit more satisfaction. This episode looks at a number of these "positive deviancy" elements that we'd like to see everywhere.

You can learn more about my Where to Start workshop here.