#impactfulcommunication #workplacedynamics #podcast
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S8: E15
Mastering Impactful Communication at Work: Elevate Your Career with EQ

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In this episode, Felicia reveals key strategies for mastering impactful communication at work, showing how EQ (emotional intelligence) can elevate your career and help you navigate challenging workplace dynamics. From dealing with microaggressions to handling feedback with grace, Felicia dives into the essentials of communicating with confidence and empathy—skills that are critical for standing out and advancing professionally.

If you’ve ever struggled with feeling misunderstood or overlooked at work, this episode is packed with actionable insights to help you refine your communication style. Felicia shares her personal experiences and hard-won lessons, showing how empathy, perspective-taking, and clear boundaries can transform your workplace interactions. She also connects these lessons to broader themes, highlighting how mastering communication can empower you both personally and professionally.

With a candid tone and practical advice, Felicia encourages listeners to engage in thoughtful communication and embrace EQ to create meaningful impact. Tune in to learn how impactful communication can become your superpower in the corporate world, opening doors to new opportunities and deeper professional relationships.

Key Takeaways in this Episode:

1. Communicate for Impact, Not Just Expression: Shift your mindset to focus on the impact your words have on others rather than simply expressing your viewpoint. Effective communication means considering how your message will be received and understood.

2. Use EQ to Navigate Workplace Challenges: Strengthen your EQ by becoming aware of emotions (yours and others’) during interactions. Learn to respond, not react, especially in high-stakes conversations or when facing microaggressions.

3. Practice Empathy and Perspective-Taking: Approach feedback and challenging conversations with empathy. Aim to understand your colleagues’ perspectives without needing to agree, creating a foundation of mutual respect and trust.

4. Lead with Curiosity in Feedback: When receiving feedback, adopt a curious mindset. Ask clarifying questions to fully understand the other person’s point of view, which can help you refine your communication style and build stronger relationships.

5. Set Boundaries Without Being Defensive: Establish boundaries at work in a way that doesn’t come across as defensive. Position yourself as a professional who is open, assertive, and confident in advocating for what you need.

6.Turn Communication Into Your Superpower: Build the habit of intentional, thoughtful communication, making it a tool for career growth and effective leadership. Practice daily to gain confidence in delivering messages that resonate and drive positive impact.

Career Consulting Services:
If you're preparing for a job interview and want to ensure you're fully prepared, Felicia is offering interview prep sessions. You can sign up for a session: https://calendly.com/feliciaenuha/mock-interview.
If you’re struggling with workplace issues, Felicia offers one-on-one consulting to help you navigate your career journey. Visit trillmba.com/coaching to book a strategy session.

00:00 - Intro
01:15 - The Importance of Impactful Communication
04:30 - Leveraging EQ for Success
07:40 - Read the Room
10:15 - Cultural Fit vs. Cultural Reality
13:50 - Advocate for Yourself with EQ
16:20 - Aligning Objectives with Company Values
19:05 - Navigating Office Politics with Purpose
21:45 - Own Your Narrative
24:10 - Positioning Yourself for Growth
27:30 - Future-Proofing Your Career