In this episode, Babak Abbaszadeh and Gerry Lewis sit down for a candid discussion on the importance of business continuity planning.  Babak shares how Toronto Centre’s crisis preparedness and action planning methodology helped to shape Toronto Centre’s continuity plan. They discuss the need for a BCP to evolve through the stages of a crisis, and the resilience and adaptability of people to respond in a crisis. They also discuss if it is even possible to create a BCP that can withstands all crisis scenarios.