Trust is everything and you can create trust in seconds. Creating trust is the most important connection we can make with people in our lives. You will not fall in love with someone unless you trust them. You will not do business with someone unless yo...

  Sports parents are demanding and dedicated parents.  They have chosen to support their child by following them around from game-to-game, cheering, yelling, and clapping louder than anyone else.  Sports parents are great but at the 2018 Norwegian Nati...

Young people have many advantages and us, older people, struggle to understand the world that they are re-creating for us and possibly without us. Fear, nervousness, and insecurity are holding us back. Act young, be young in your heart and soul.

In one week, I had two customer service experiences that were polar opposites of one-another. Truly, the secret sauce to succeeding in any job, with any idea, with life itself, is how we treat people.  Employees forget that when are in a store,

This is the first episode of the “Soul of Innovation” podcast.  I have started this podcast because so many people have asked me to share more of my thoughts more often and a podcast is the way to do so many people globally can hear the message.