WaterSmart Software’s Dana Haasz provides a riveting discussion of how WaterSmart Software has evolved over the last six years. Dana has held a wide variety of roles in the water sector, and that experience shines through in this terrific interview.

In this session, you’ll learn about: 

How utilities shifted their conservation efforts from a customer service focus to a water resources planning focus
How WaterSmart Software has evolved by responding to customer needs
How data use and collection have improved in water utilities
Where we are on using AMI data in rate design
The importance of customer engagement on rate issues
WaterSmart Software’s entrepreneurial journey to the point of its recent acquisition
The pain points that led WaterSmart Software to the acquisition decision
Dana’s thoughts on convergence in the utility sector
How WaterSmart Software navigated the “valley of death” for a water tech start-up

Resources and links mentioned in or rele