Albert Cho, Vice President and General Manager at Xylem, provides an insightful look at how digital technologies enhance the operational and financial resilience of utilities. Al discusses the benefits digitally enabled utilities have realized during the pandemic, provides examples of how utilities have gained financial efficiencies in the pre-pandemic deployment of capital and how those examples demonstrate that digital technologies play a significant role in helping utilities navigate the financial challenges ahead.

In this session, you’ll learn about:

How digital technologies are performing during the COVID-19 pandemic
How digital enhanced operational resilience in the early stage of response
How utilities using digital technologies fared versus utilities using analog technologies
How digital technologies impact utility financial resilience
Why Al thinks the utility operational response in the first wave of the pandemic was miraculous (no massive failures, etc.)