George Hawkins, CEO and General Manager of DC Water, joins The Water Values Podcast and discusses his brand of change leadership. George details specific examples of his leadership style and how he approached his position when first joining DC Water. George also relates stories on how water utilities can interact with their customers and their governing boards. Finally, George offers his thoughts on the 3 biggest issues facing water utilities and their leaders today. This is a can’t miss episode.

In this session, you’ll learn about:

George’s background and how he came to believe that water is at the core of environmental issues
George’s brand of change leadership
What George brings to work every day
How George approached his job when new at DC Water
George’s experiences the first 30 days at DC Water
Why utilities need to take advantage of media exposure, even when the coverage involves a negative event for the utility
Innovative programs DC Water runs to increase customer and employee engagement
The relationship between DC Water and its Board
The 3 issues George believes are most pressing in the water utility industry

Resources and links mentioned in or relevant to this session include:

DC Water’s website
George Hawkins’ website
DC Water’s Twitter Handle
George Hawkins’ Twitter Handle
John Lisle’s Twitter Handle
Lucy Diggs Slowe Twitter Handle (i.e., one of DC Water’s Tunnel Boring Machines)
Session 52 of The Water Values Podcast: The Story behind Tampa Bay Water with the Honorable Susan Latvala, former Pinellas County Commissioner

Transcript

Click here to download the Transcript for Session 60 of The Water Values Podcast.

Thank You!

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