The Product Experience

The Product Experience

Latest Episodes

Outcome-Driven Product Teams - Becky Flint
October 20, 2021

We've talked about avoiding and escaping feature factories a number of times—but how do you take the next step, to become an outcome-driven product organisation? Becky Flint, CEO at Dragonboat, was able to provide all of the answers — after all, she

An introduction to impact mapping - Tim Herbig
October 13, 2021

Evolving your organisation from a feature factory to becoming outcome-focused is a challenge many of us have faced - but how do you actually do it? Impact Mapping is a great way to help take stakeholders and teams from focusing on the how-to the what and

The data says your website sucks - Rachel Obstler
October 06, 2021

Why do good people make bad products? You know the feeling: you're trying to complete a transaction on someone else's site or app,and it Just. Does. Not. Work. You wonder who the poor product manager is for it - or if there even is one. And then

Who does what? Organising your product teams - Mike Hudack
September 22, 2021

We always encourage people to experiment with their product development techniques - but experimenting with your team can be a step too far.  We talked with Monzo Chief Product Officer Mike Hudack (ex-Facebook, Deliveroo) about how he approaches this: wha

Clean up your Mess: Working with IA - Abby Covert
September 22, 2021

Back in the dark ages of web design — back when the job title Webmaster was a thing — every team included someone who specialised in Information Architecture (IA). These days, that work is often considered to be part of UX, but that can mean that we'

The View from the C-Suite - Tanya Cordrey
September 15, 2021

We've all had the experience of presenting to the leadership team - but what do they say about you when you leave the room?  What's it like to work at that level? And how do you get promoted to the C-suite? We talked with experienced product &am

Conducting user research at scale - Kenton Hansen
September 08, 2021

When we sat down with Product Director Kenton Hanson for this week's podcast, we were hoping to hear tales of how he and his  product team (or band of adventurers!) went on quests to conduct user research. We wanted to hear about dodging o

Identifying and multiplying your best customers - Tamara Grominsky
September 01, 2021

We all want more customers - but being able to understand who your best customer segments are, prioritise for them, and then land more of them?  That's a game-changer. We talked with Tamara Grominsky (Unbounce's VP of Strategy) about some easy-t

Getting started with User Story Mapping - Jeff Patton
August 25, 2021

There's nothing more useless to a Product team than a big backlog.  Bringing backlogs to life - making them usable, relevant, and getting value from them - is something that transforms ordinary teams into extraordinary ones.  To guide us on how to do

What's your emergency? - Nathan Henry
August 18, 2021

There's no better training ground than working in Emergency Services for learning how to  deal with stress, uncertainty, prioritisaton with imperfect information, and challenging stakeholders - all skills that are key to working in Product.  Nathan H