The Product Experience

The Product Experience


Latest Episodes

How product can work better with sales and marketing - Sally Foote (Advisor, Bower Collective)
September 10, 2025

In this episode of The Product Experience, Lily Smith speaks with Sally Foote, a seasoned product leader whose journey from product roles to C-suite commercial leadership spans Carwow, Go Compare, and The Guardian. They unpack the increasingly vital inter

Retention strategies for single-use products - Vivek Kumar (Investor and Advisor, Atlys)
September 03, 2025

Product decisions built on daily-active metrics fall apart when your customers show up once a year, or once a decade. In this episode, Randy Silver talks to Vivek Kumar about building and growing low-frequency products, from property and tax to jobs and d

Why we need to design products for machines - Katja Forbes (Executive Director, Standard Chartered Bank)
August 27, 2025

In this episode of The Product Experience, Randy Silver and Lily Smith sit down with Katja Forbes, Executive Director at Standard Chartered Bank, design leader, and lecturer, to explore the fast-approaching world of machine customers. Katja shares why bus

How to influence at board level - Kirsten Mann (CEO, Founder, Vizory, Prospection, Oracle)
August 20, 2025

In this episode of The Product Experience, Lily Smith and Randy Silver are joined by Kirsten Mann, former CPO at Prospection and now startup founder and board member, to discuss how product leaders can play a vital role on company boards. Drawing from h

The story behind Spotify Canvas - Dariusz Dziuk (Product Lead, Spotify)
August 13, 2025

In this episode of The Product Experience, Randy Silver speaks with Dariusz Dziuk, Product Lead for Music Expression at Spotify, about the origins and evolution of Canvas, the looping visuals that accompany music tracks. From early assumptions and first p

Why RACI makes collaboration worse - Jenny Wanger (Product Operations Consultant)
August 06, 2025

In this episode of The Product Experience, Lily and Randy dive into the nuanced world of team collaboration with Jenny Wanger, product ops consultant. Jenny challenges the overuse of RACI matrices in product teams, arguing they often obscure deeper organi

Rerun: What most companies get wrong about product discovery - Frances Ibe (SVP of Product, Tide)
July 30, 2025

We revisit our conversation with Frances Ibe, Chief Experience Officer at Tide. Frances shares invaluable insights on her journey from developer to product leadership and how to avoid common pitfalls during the discovery process. Chapters 01:07 – Meet Fra

How to embrace the uncertain future of product — Erica Wass (Product Consultant)
July 23, 2025

Erica Wass, Principal Product Consultant at Brainmates, joins the Product Experience podcast to share pragmatic tools for building strategic foresight into your roadmap. From horizon scanning to backcasting, this episode explores how product teams can har

How to balance safety and speed in healthcare products - Brigitte West (Director of Product, DrDoctor)
July 16, 2025

Featured Links: Follow Brigitte on LinkedIn | DrDoctor | European Commission Public Health 'Artificial Intelligence in Healthcare' feature Our Hosts Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a m

Why should we care about building accessible products? - Dee Miller (Director, Product Strategy & Insights, Adobe)
July 09, 2025

In this episode of The Product Experience, Lily Smith and Randy Silver speak with Dee Miller, Director of Product Strategy and Insights for Product Equity at Adobe. Dee shares her personal journey into inclusive design, and discusses how Adobe is moving b