The People Teaching People Podcast
067: Mobilizing Knowledge, Connecting People with Dr. Dawn Henwood
How can knowledge mobilization transform research into action? In this episode of The People Teaching People Podcast, we explore the insightful world of knowledge mobilization with Dr. Dawn Henwood. Dawn is a former English professor who understands both the arcane delights of research and the challenges of translating complex concepts into language and visuals that resonate with lay readers. Through her company Clarity Connect, she helps researchers develop the communication skills they need to influence partners, policy makers, and funders so their ideas can drive change. Dawn offers practical, business-oriented training that helps bridge the gap between theory and practice. She also produces knowledge translation products, such as impact stories, impact reports, white papers, video scripts, and training materials. Listen in as we talk about: 01:00 Meet Dr. Dawn Henwood 02:55 Mobilizing knowledge, mobilizing people 05:30 From teaching to translating impact 12:18 From classroom to Clarity Connect 17:45 Misunderstandings about knowledge mobilization 20:48 Getting unstuck and starting small 22:58 Making space for creativity 27:37 Using AI with intention 33:12 Connecting people through knowledge mobilization 36:10 The teachers who shape us 38:47 A turning point in clarity 41:00 Learning from courage 43:03 The fun in learning Connect with Dawn: Website: https://www.clarityconnect.ca/ LinkedIn: Dawn Henwood Connect with Tiana: Website: https://tianafech.com LinkedIn: Tiana Fech Instagram: @tianafech Facebook: @tianafech Book: Online Course Creation 101: A step-by-step guide to creating your first online course MOBILIZING KNOWLEDGE, MOBILIZING PEOPLE Dawn describes knowledge mobilization as the process of moving research beyond academic circles and into communities where it can lead to meaningful, measurable change. While many terms have been used to describe this, like knowledge translation, research dissemination, and knowledge brokering, she explains that knowledge mobilization best captures the complexity of the process. It’s not just about translating findings into simpler language or sharing them widely. It’s about connecting people across systems and disciplines so that research can actually be used and applied. As Dawn puts it, we’re not really mobilizing knowledge. We’re mobilizing people. When those people connect and act on what’s been learned, research truly comes to life. FROM TEACHING TO TRANSLATING IMPACT Dawn shares how her approach to knowledge mobilization is deeply shaped by learning theory and her background as an educator. She challenges the old “deficit” or “banking” model of education which is the idea that people are empty vessels waiting to be filled with information. Instead, she believes that real impact comes from engaging and enabling people to learn, get excited about new knowledge, and apply it meaningfully. FROM CLASSROOM TO CLARITY CONNECT Dawn’s career path reflects her move from traditional teaching to helping others apply and share knowledge in practical, impactful ways. She moved from teaching literature and writing into adult education, corporate training and learning design. She discovered that the more complex the information, the more value she could bring through clear communication and thoughtful design. Now, through her company, Clarity Connect, she helps researchers share their work in ways that people can truly understand and use. What she’s learned along the way is that it’s not deep subject expertise that drives meaningful knowledge sharing. It’s curiosity, communication, and the ability to connect across worlds. MISUNDERSTANDINGS ABOUT KNOWLEDGE MOBILIZATION Dawn highlights some common misconceptions about knowledge mobilization, starting with the idea that it’s a brand new field. While the formal scholarship around it has grown over the past few decades, the concepts have been evolving since the 1970s. People often get overwhelmed by the dozens of theories, models, and frameworks now available, assuming the process has to be rigid or overly complicated. Dawn emphasizes that knowledge mobilization actually draws on skills from multiple disciplines such as organizational change, psychology, rhetoric (the art of persuasion), and learning design. Real-world impact often begins with simple, human-centered actions, like picking up the phone and connecting with the right stakeholders. Even complex ideas can take hold when the focus is on people and relationships first. GETTING UNSTUCK AND STARTING SMALL When people feel unsure about how to begin making their work connect in meaningful ways, Dawn suggests starting with a mix of learning and connection. For those who like a structured path, there are beginner courses, certificate programs and micro-credentials that introduce the fundamentals of knowledge mobilization and the skills behind it. But getting started doesn’t have to mean enrolling in a program. Dawn also encourages a more hands-on approach: think about who could benefit from your work, learn about them, and begin to build relationships. That could mean attending a conference, engaging on social media, or reaching out to a local community group. Big impact often starts small with genuine curiosity about who your work is for and how it might serve them. MAKING SPACE FOR CREATIVITY When it comes to knowledge mobilization, Dawn reminds us that creativity and structure go hand in hand. Many people come from academic settings where communication tends to follow familiar patterns such as papers, presentations, posters and teaching. However, impactful sharing often calls for thinking outside the box and beyond those boundaries. To do that, you need time and mental space, which means being intentional about your work habits. Dawn encourages people to be “ruthless” with how they manage their time. This includes clearing inboxes, streamlining projects, and reducing unnecessary stress so there’s room for reflection and creative thinking. When that inevitable creative block hits, she says to recognize it as part of the process rather than a problem. Take a walk, talk ideas through with others, or jot them down when they come to you. Making space for creativity isn’t just about scheduling it in. It’s about creating the conditions where ideas have room to grow. USING AI WITH INTENTION When it comes to knowledge mobilization, Dawn sees artificial intelligence as both promising and precarious. She’s found it can be a great tool for getting unstuck especially for those who struggle to generate ideas or need help moving from a blank page to a first draft. AI can also play a role in creating plain language summaries or early-stage materials that help research reach more people. But Dawn urges caution. What AI produces can often sound polished yet feel hollow, missing the nuance, emotion, and human connection that make communication meaningful. It can also misread audiences or even introduce mistakes when trying to “fix” writing. For Dawn, AI works best as a creative companion, not a replacement for the thought, care, and skill that come from human experience. The real impact still comes from the person behind the keyboard who is bringing context, heart, and intention to the work. CONNECTING PEOPLE THROUGH KNOWLEDGE MOBILIZATION For Dawn, knowledge mobilization isn’t just about communicating information clearly. It’s about creating connections that help ideas take root and grow. When she rebranded her company from Clarity Studio to Clarity Connect, she did so to emphasize the human-to-human element that lies at the heart of this work. Clarity is important, she says, but it’s not enough on its own. Knowledge has to resonate to create real change. Increasingly, models and frameworks in this field are recognizing the importance of facilitation - bringing people together, not just sharing ideas with them. In her current work, Dawn sees this in action as researchers, community partners, and funders come together to turn a grassroots initiative into something lasting. When knowledge moves between people, it becomes more than information. It becomes a bridge for collaboration, understanding, and meaningful impact. THE TEACHERS WHO SHAPE US When asked about a favorite teacher, Dawn immediately thought of Mr. Robbins, her Grade 5 teacher. Unlike most teachers of the time, he brought creativity and fun into every day. He turned lessons into games and sparked a love of learning through what we now might call experiential education. His approach made a lasting impression for Dawn, even decades later. Though she hasn’t been able to track him down, she still carries that sense of play and creativity into her own work, helping others share what they know in ways that connect and inspire. A TURNING POINT IN CLARITY Looking back on her journey, Dawn shared that one of her proudest moments was winning an academic award for an article she wrote as a graduate student. The recognition was deeply meaningful but it also revealed something important about her path. During an interview soon after, students questioned why her article was written so clearly and engagingly, as though accessibility needed a hidden intellectual motive. That moment stayed with her. Dawn realized she simply wanted people to understand and connect with her ideas, not decode them. While the award marked a high point in her academic career, it also hinted that her future might lie beyond traditional academia - somewhere she could bring clarity, creativity, and connection together in a more open, human way. LEARNING FROM COURAGE When asked who she’d most love to learn from, Dawn chose Harriet Beecher Stowe, the author of Uncle Tom’s Cabin. Stowe’s writing played a powerful role in shaping public opinion against slavery, but what fascinates Dawn even more is the complexity behind the woman herself. She was a writer, mother,





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