The One Thing

The One Thing


Replay: 388 Welcoming - where churches go wrong

January 05, 2026

This is a replay of one of your favourite episodes: one you have to get right as we begin the new year.


First impressions matter, and churches often underestimate how much. Peter Blanch and Scott Sanders discuss how small changes can make a big impact in helping people feel seen, valued, and truly at home.

  • The theological foundation for welcoming
  • Mistakes from not even thinking about it to overvaluing the newcomer
  • Mistakes of not thinking about what a new person needs to connect to church
  • Mistakes of not thinking about the whole experience of welcoming
  • Welcoming has an important two-way relationship with the rest of the church ecosystem, especially with the mission team
  • Thinking through the building and how it works
  • Thinking through the team and what you need

0:00 – Introduction
1:23 – Where churches get it wrong
2:04 – Why Welcome People to Church
4:18 – Where Do Churches Get Welcoming Wrong?
6:01 – The danger of satisfactory
15:05 – Not having a big enough team
17:21 – Fixing the problem
20:11 – Tool Box

Secret shopper checklist

Gospel Growth and Christian Community ebook

Reach Australia Digital (Helping you with branding and website)

Community and Integration Workshop Part 1

Community and Integration Workshop Part 2

This episode was brought to you by Kidswise

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What We DiscussTool BoxCredits