The Jewelry District

The Jewelry District


Interview with GIA’s Susan Jacques

May 14, 2025

On The Jewelry District’s second video podcast, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates interview Susan Jacques, outgoing president and CEO of GIA. Susan recounts her fascinating journey from growing up in Africa to a life-changing GIA course to an unlikely move to Omaha, where she helmed Borsheims and reported to Berkshire Hathaway CEO Warren Buffett. She even spent a day behind the counter with the billionaire investor. Susan also discusses GIA’s mission, her decision to retire, what the industry must do to avoid a crisis of consumer confidence in diamonds, and the upcoming AGS/GIA Converge conference.


Watch here: https://youtube.com/watch?v=MGxfPtfKj_I