The Innovation Show

The Innovation Show


EP 119: “Trust” Trustology: The Art and Science of Leading High-Trust Teams with Richard Fagerlin

September 05, 2018

“Trust is not what we “do”—it is what results from what we do.” - Richard Fagerlin

Of the thousands of books published each year on leadership, management, self-help, and motivation, very few offer practical tools and solutions to the number one challenge in business: trust.

With trust, our relationships flourish, our productivity rises, and we have high personal and professional satisfaction. A trust-filled atmosphere lets people take risks, allowing innovation and creativity to thrive. Your team’s collective sense of self-worth and purpose becomes a beacon of light for others to follow. The healthy, dynamic atmosphere is contagious, and it raises the bar for your entire organisation. Higher productivity and lower turnover creates a more profitable business. High trust is the currency of greatness.

We welcome founder and president of Peak Solutions, globally renowned speaker, consultant and author of Trustology Richard Fagerlin.

In this episode, we address questions like:
What is trust?
Is trust earned?
Who is responsible for trust?
How do you grow trust with others?
What does it mean to be trustworthy?
How can I lead my team to be a high-trust team?
How do I find out how much trust my team has now?
How can team members hold each other accountable for high-trust behaviour?
Any high-trust relationship involves at least two people, so there are always two things to think about regarding trust: Do you trust them? Do they trust you?
How do you build trust in your children?

The premise is that both are your responsibility.

A high-trust relationship requires that you trust the other person and that they trust you back.

More about Richard and his work here:
https://richardfagerlin.com
http://www.trustologybook.com
https://www.peaksol.com

Tags: Peak Solutions, consultant, author, Trustology, Richard Fagerlin, Business Trust, Leadership, Organisational Development, Culture, Corporate Culture, Business, Innovation