This was an extra fun discussion to have because it gave me an opportunity to share some important insights from f2f interviews I have done but have not talked about much or ever on this podcast.

It is also a special interview, as a leadership coach and friend, Russel Verhey, interviewed me for his podcast, Advance Leadership Conversations. Please check that out using your favorite podcast app by searching for Advance Leadership Conversations.

In the discussion, you will learn:

How this podcast started - it's a great story if you haven't heard it.
Why Bob Tiffin of Tiffin Motorhomes focuses on customer service.
How a software company flipper learned to build great teams.
The most unusual McDonalds I have visited that puts customers first.
Tips for talking with anyone.
Tips for finding motivation.
Tips for entrepreneurs with a product idea and what they should do first.