Like all forms of education, music education has been deeply affected by the COVID-19 pandemic, which forced the closure of physical campuses and the increased reliance on distance and online learning. How do music schools manage to do this? The Sarah McLachlan School of Music is such a success story in this regard, as Interim Executive Director, Jen Rose, relates in this interview with Douglas Nelson. Jen attributes their successful pivot to a culture of transparency, which pervades every aspect of the organization. Using the tools and resources that they have at their disposal, Jen and her team did not let the pandemic stop their passion for bringing music to the young people in their community.