The Memo author and workplace whisperer Minda Harts joins us this episode!

In this heart-forward, thought-deep convo, L. Michelle and Minda explore what it really takes to build trust at work—beyond buzzwords, beyond DEI jargon, and definitely beyond performative leadership.

Minda drops gems from her new book Talk to Me Nice: The Seven Trust Languages for a Better Workplace, offering a toolkit to decode how trust actually operates across teams, leadership, and culture. From the neuroscience of oxytocin to the erosion of trust in a matter of moments, they break it all down with candor, warmth, and a few Beyoncé references for good measure.

This episode is for anyone who’s tired of saying “I don’t trust my manager” without knowing how to say it better—and for leaders who want to actually earn that trust back.