The New How Podcast

The New How Podcast


The New How Podcast – Metrics that Matter in Business with Rachael Pritzker

February 18, 2025

Keywords


business growth, personal development, law, entrepreneurship, tax assessment, property law, leadership, problem solving, metrics, networking, business, client relationships, self-care, mindset, leadership, team empowerment, problem solving, long-term relationships, hard work, personal growth


Summary


In this conversation, Rachael Pritzker, CEO of Pritzker Law Group, shares her journey of personal growth and business development over the past five years. She discusses the challenges of scaling her law firm, the importance of problem-solving in her work, and the metrics she uses to measure success. Rachael also delves into the intricacies of property tax assessments in Philadelphia, emphasizing the need for fairness in the system. As she looks to the future, she reflects on her vision for the firm and the importance of creating meaningful connections within her industry. Throughout the discussion, Rachael highlights her personal habits and the significance of maintaining a positive mindset in her role as a leader. She and Brian Corcodilos discuss the importance of maintaining a positive work environment by selectively choosing clients, the significance of self-care and mindset, and the value of building a supportive peer network. They emphasize empowering team members, effective problem-solving techniques, and managing client expectations. The discussion also highlights the importance of long-term relationships in business, the necessity of hard work, and the lessons learned from past experiences.


Takeaways


It doesn’t matter what others think about you.


Building a business involves constant learning and adaptation.


The emotional aspect of managing a team is crucial.


Problem-solving is at the core of legal work.


Metrics should focus on effectiveness, not just numbers.


High approval ratings come from understanding and relationships.


Fairness in property taxation is essential for community health.


Networking and collaboration can lead to meaningful opportunities.


Personal habits greatly influence professional success.


Maintaining a positive mindset is key to leadership. 


Firing clients can lead to a healthier work environment.


Self-care and a positive mindset are crucial for success.


Surround yourself with supportive peers who want to see you win.


Empowering team members fosters a more efficient workplace.


The 131 concept helps streamline problem-solving.


Managing client emotions is key to maintaining relationships.


Long-term relationships can lead to unexpected opportunities.


Hard work is essential for achieving business goals.


All rules in business are made up and can be challenged.


Self-reflection is vital for personal and professional growth.


Chapters


00:00 Self-Reflection and Personal Growth


01:32 Building a Business: The Journey


03:44 Challenges of Scaling a Business


05:06 The Art of Problem Solving


07:17 Metrics and Business Operations


09:10 Achieving High Approval Ratings


11:30 Navigating Tax Codes and Assessments


12:52 Fairness in Property Taxation


20:22 Future Vision for Pritzker Law Group


24:08 Curating Meaningful Connections


30:08 Personal Habits of a CEO


32:03 Firing Clients for a Positive Work Environment


34:22 The Importance of Self-Care and Mindset


36:29 Building a Supportive Peer Network


37:50 Empowering Team Members for Success


40:06 The 131 Concept for Problem Solving


43:00 Managing Client Expectations and Emotions


49:47 The Value of Long-Term Relationships


53:03 The Importance of Hard Work and Authenticity


55:19 Lessons from the Past: Self-Reflection and Growth