Podcast hosts Dan Cuneo and Sarah Ruttan Bates are joined by Ed Herman, Managing Partner of Brown and Crouppen, to discuss the process law firms should go through when determining whether or not to take a case.

As many law firms get started, the tendency is to take nearly every case that comes around, but Mr. Herman explains how firms eventually reach a point when taking additional cases can actually reduce profit margins. He discusses how firms can determine what cases will help maximize profits, how being selective helps create a better client experience, factors that can be determined on day 1 that are indicative of case quality, when to turn down a case and how to communicate that to the potential client, and more.

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