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Guest: Tutrinh (Gin) Do-Casano
Practice Name: Illume Dental StudioCheck out Gin's Media:‍

Instagram: @illumedentalstudio

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Host: Michael Arias‍Website: The Dental Marketer

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My Key Takeaways:

• It's important to send the right message to your team. If a team member is unresponsive and not showing up, that shouldn't be shown as acceptable.
• Your business license is different from your dental license. Make sure you have all the proper documentation if needed!
• Do not assume patients know what you're talking about if you use specific dental lingo. Try speaking in a way they understand.
• Always have a backup plan and personal savings. You never know what could happen, and the cushion is a lifesaver!
• Patients talk more about how you made them feel at your practice than the actual clinical work.

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