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Guest: Maria Cordero Ricardo
Practice Name: Philadelphia Pediatric DentistryCheck out Maria's Media:‍

Instagram: @phillypediatricdentistry

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Host: Michael Arias‍Website: The Dental Marketer

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

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My Key Takeaways:

• Always strive to learn and improve. If you're doing things the exact same in 5 years, you may not be improving enough!
• Diet is a core component of oral health. Be sure to communicate this to patients!
• Having a separate consultation room to discuss treatment with parents is a great way to improve the experience for the child and their parent.
• Try asking open ended questions to patients rather than having a yes or no checklist.
• Always listen to what the patient is saying! Providing a personalized solution based on individual needs of the patient is important.
• Try asking "how can I help you?" to angry patients. This will show them that you are calm and just trying to help them.
  

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