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Guest: Shelley Renee
Business Name: Shelley Renee ConsultingCheck out Shelley's Media:‍

Facebook Page

Instagram: @shelleyreneeconsulting

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Host: Michael Arias‍Website: The Dental Marketer

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My Key Takeaways:

• Team members are more motivated and engaged with clear core values and a voice in the practice.
• List out all your processes and systems in the practice. Chances are some of them are outdated or broken!
• Broken appointment patients should not be on the pre-booking list.
• The fears and resistance must be validated and listened to when making changes to the practice.
• Accommodating repeat broken appointment patients by placing them on a short notice call list can be better for both parties!
• The less on your to do list the better! Automation and better systems can help.
  

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