The Dental Marketer

The Dental Marketer


Meeting Modern Patient Expectations in Your Practice | Jennifer Stoll | 520

September 12, 2024

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Have you ever considered what would happen if we treated our patients like consumers instead of just patients? In this compelling episode, I'm sitting down with Jennifer Stoll, the Vice President of digital commerce excellence at Henry Schein, to dissect this transformative notion. Jenn dives into the heightened patient expectations regarding convenience, transparency, and personalized service and examines how adopting a consumer-focused approach can vastly improve dental practices. This insightful conversation deep dives into overcoming existing challenges and leveraging new tech and patient engagement tools to breathe new life into your practice.

Beyond just discussing the theory, Jenn brings practical strategies to the table for practitioners ready to adapt to this evolving landscape. The episode explores the synergy between changing patient expectations and the pivotal role businesses like TDSC play in helping practices meet these elevated demands. If you care deeply about comprehensively enhancing patient experiences, this episode supplies actionable insights you can start implementing today!

What You'll Learn in This Episode:
  • Why adopting a consumer-focused approach is key for modern dental practices.
  • Emerging strategies for integrating convenience, transparency, and personalized service in practices.
  • The challenges practices face in adopting a consumer-focused mindset.
  • How technology and patient engagement tools can elevate patient experiences.
  • Changes in patient expectations and how to adapt to meet them.
  • The essential role of businesses like TDSC in the evolving dental market.

Ready to revolutionize your approach by treating patients as consumers? Hit the play button and let's listen to what Jenn has to say!


Sponsors:

For high quality AND affordable dental supply options, visit The Dentists Supply Company(TDSC) website today! Our listeners get a special deal - 25% off on orders over $500 - Just type in the special code: TDM25 at checkout for your exclusive offer. AND if you're a member of your state's Dental Association, you may be eligible for additional savings upon providing your ADA number. Click or copy and paste the link here to save today! https://www.tdsc.com/

Guest: Jennifer StollBusiness Name: The Dentist Supply CompanyCheck out Jennifer's Media:

Website: https://www.tdsc.com/

Other Mentions and Links:

Tools/Resources:

DentalPlans.com

Henry Schein One

Henry Schein

Host: Michael AriasWebsite: The Dental Marketer

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