“Our solution is to provide the simplicity,” says Hon Kit Lam, the Vice President of Hybrid Connectivity Services for Tata Communications Network Business. “Our solution is to provide simplicity to consume all those connections between the cloud, between data centers, and even between their offices.” In this podcast, first of a series of three, we get an overview of Tata Communications and their approach to the paradox of modern communications, where a series of decisions and layers of technology may have made the network more complex, while enterprises need to be able to use simplified process to communicate to people, be they customers, employees, partners, investors, vendors, or contractors. “It’s more complicated at the background and we try to also make the complicated things simple for them to use.”

We learn how Tata Communications is using AI to deliver simplicity at the user level. “The complexity itself can be addressed. However, the platform they need to select needs to have the intelligence, and to be open for the customers to consume with the API. They also need to have the muscle… they need to select the providers with the muscle plus the intelligence.” In this podcast series we learn how Tata Communications endeavors to deliver both.

• Visit https://www.tatacommunications.com/
  
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