Welcome to Episode 25 of the Technology in Human Services Podcast. In this episode I'm chatting with Anesh Daya, Edupreneur, ESL Disruptor, and Chief Innovation Officer of On the Spot Language, an Exp

Welcome to Episode 24 of the technology and Human Services podcast. This episode is recording of a panel I moderated recently focused on measuring virtual service delivery for the newcomer Strategy Gr

Welcome to episode 23 of the Technology in Human Services podcast. In this conversation I'm speaking with Dave Montague and Carrie Moody from Findhelp Information Services in Toronto. Among other things, they manage the 211 service in the Greater Toron...

Earlier this Summer I learned that the New Brunswick Multicultural Council (NBMC) had been doing some innovative coordinating work with member agencies after everyone pivoted to remote work. I was curious about their work with member agencies to develo...

Laura Mannix is the Director of Community Development at DIVERSEcity Community Resources Society. I spoke with Laura to talk about her work bringing social innovation culture into her organization, as well as how DIVERSECity has been able to pivot remo...

Welcome to episode 20 of the Technology in Human Services Podcast. Be data driven. Make your decisions based on data. We've all heard the platitudes. And data is something that the immigrant and refugee-serving sector has huge amounts of,

Welcome to episode 19 of the Technology in Human Services podcast. In this episode, I chat with Victoria Esses.

In this episode, I’m so excited to welcome Lawrence Murphy back to the podcast. Lawrence is a pioneer in cyber counselling in Canada.

In this interview, I surface conversations I've been having with Chris Friesen of ISSofBC. We talk at what settlement work looks like now, during a pandemic. What are the opportunities the sector needs to seize?

It’s useful to understand how your clients look for, find, assess and act on information. In this interview, U of T Professor Nadia Caidi provides an overview of newcomer information seeking behaviour and practice.