Dr. Barnett is a palliative care physician who knows a thing or two about having empathetic conversations and delivering difficult news. What’s inside this episode: -How we in healthcare make assumptions about what a patient/family know and/or want to know -How we minimize the impact of serious news -How we answer feelings with facts -How we focus on treatments rather than goals -How we shirk our responsibility to offer recommendations when asked by patients/families -How feeding difficulties are inherently emotional (more so than many other medical decisions) Show notes can be downloaded at https://syppodcast.com/159