Supercharging Business Success
How To Drive Sustainable Cash Flow Through Employee Engagement and Accountability – in Just 7 Minutes with Neville Joffe
What You’ll Learn From This Episode:
* How employees help in driving profitability in the organization
* The mistake of business operators assuming employees understand financial implications
* Why sharing company's financial status to everyone is beneficial
Related Links and Resources:
There's a book that I just published which is called "The Baker's Dozen Rules of Highly Successful Business Operators." You can contact at neville@bizwisdom.com and put the title "Free Baker's Dozen" and I will be happy to send you a free digital copy.
Summary:
Neville Joffe is regarded as a world authority on the subject of “bridging the gap between corporate financial goals and employee performance. Neville has trained internationally with many of the world’s leading companies and has also worked extensively with entrepreneurs and especially those in growth mode.
He has been featured in various news publications and several industry-specific newspapers and is a sought-after speaker. He has written and published several textbooks that accompany his patented teaching method for use in community colleges and universities. Neville’s creative style of education has won him numerous awards, including the conversion of his system into Braille for the visually impaired.
Here are the highlights of this episode:
2:24 Neville’s ideal Client: My ideal clients are scaling entrepreneurs who are likely going to hit the cashflow wall at some point during the growth experience.
2:46 Problem Neville helps solve: Business operators both in large and small businesses cannot do it alone. They need the employees to help them drive profitability in the organization. In fact, I would like to frame it like this: the employees are the custodians over the company's profits. And it's bridging the gap between objectives and performance.
3:26 Typical symptoms that clients do before reaching out to Neville: First that comes to mind having being an entrepreneur for a quarter of century is the absolute frustration that people make decisions that appeared to be really stupid, but they're not really. They just have limited frame of reference, and that changes your numbers in isolation. This is a huge frustration for mostly business operators. I wish that they think like a business owner.
4:11 What are some of the common mistakes that folks make before finding Neville and his solution: Business operators tend to assume that the employees understand the financial implications of operational behavior. The reality is a lot of employees think that revenue are profits, and that profits means cash in their banks and they seem to think that the owner is making billions of dollars out of their business. Without realizing that there's only a 'fraction' of revenues left at the end. So again, I use the term that they tend to look at numbers in isolation without really understanding the financial implications of trade meth (method), like how much volume are you selling at a discount. These are kinds of problems that arise that are so frustrating to business operators at a daily basis.
5:14 Neville’s Valuable Free Action (VFA): That's an easy one Bill; just share your numbers. You cannot reasonably expect your employees to perform and to manage expectations when they are totally naive of the financial implications of what they do. They're living in a vacuum. Share your numbers and never assume that they understand basic trade methods and understand the whole notion of revenue versus profit versus cashflow. Don't assume it.
6:10 Neville’s Valuable Free Resource (VFR): For those of you who can see this, there's a book that I just published which is called "The Baker's Dozen Rules of Highly Successful Business Operators." Very exciting, the chapters are about to evaluate the numbers on isola...