The workplace can be a battlefield sometimes. With all the workplace drama these days, it’s really hard to know who is on the right and who is on the wrong. This can all be resolved with conflict resolution and that is where Pamela Cournoyer comes in. Pamela is a community policing expert specialist and conflict resolution expert who has been asked to resolve nationwide conflicts in post-war Kosovo. Pamela is an expert in resolving workplace conflicts and giving managers the confidence to step up and fix their teams. Join in as she sits down with Elizabeth Bachman to talk about conflict resolution in the workplace. Find out how she uses some post-war Kosovo experience to solve these conflicts.