One of the overlooked aspects of communication is the questions we forget to ask. It's important to consider a question that will get one big idea across because the more ways we say something, the more ways people can perceive and understand it differently. Today's guest is Jess Dewell, a managing partner at Red Direction and the producer of the Bold Business Podcast. In this episode, Jess discusses with Elizabeth Bachman how to find out what the one big idea is, the role of the head-heart-gut-brain in leadership, and how you should manage up or manage down, especially when you're not the CEO, and many others. Join in this conversation and learn valuable lessons on the importance of communication in leadership.