Customer Service Culture [EN]
![Customer Service Culture [EN]](https://assets.blubrry.com/coverart/300/307358-1722705027.jpg "Cover art of Customer Service Culture [EN]")
#35 Using AI during or after the conversation?
July 03, 2024
Many Customer Service Managers are wondering how to integrate and harness Artificial Intelligence. Whats the ultimate goal? Who would benefit from it? Shall we use GenAI during or after the conversat
Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture.com/en/
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